Total Loss Vehicle Replacement Platform

Matrix 2.0 is a next-generation technology platform designed to transform the Total Loss New Vehicle Replacement journey.

Built as a fully integrated, in-house solution, Matrix 2.0 manages the entire process from first instruction through to replacement vehicle delivery, creating a faster, more connected and more efficient experience for every stakeholder involved.

By bringing the journey together in one intelligent platform, Matrix 2.0 helps reduce friction, improve visibility and support a more seamless replacement experience for clients and its policyholders.

End-to-end journey management

From first instruction to replacement vehicle delivery, Matrix 2.0 supports the full vehicle replacement process in one connected platform.

Real-time visibility

Live progress updates, milestones and supporting information help create a clearer view of every case.

Improved efficiency

By reducing manual touchpoints and streamlining communication, Matrix 2.0 supports a faster and more effective workflow.

Better stakeholder experience

Secure, role-based access helps deliver a more relevant, transparent and professional experience for every user.

Future-ready platform

Built in-house as a scalable digital ecosystem, Matrix 2.0 is ready to support future growth, change and innovation.

More than mobility. All your fleet needs.

One smart solution for bodyshops and repairer groups.

EXPLORE DRIVE

Putting your customers back in the driving seat.

Providing end-to-end vehicle replacement services for insurers.

EXPLORE VEHICLE REPLACEMENT

From courtesy car support with Drive to fast, reliable replacement vehicle services, VVS helps keep drivers moving throughout the repair journey.